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FAQ

What kind of building materials do you supply?

We supply full-range universal building materials for engineering construction and home decoration, covering hardware, electrical, plumbing, lighting, fire protection, decoration materials, steel materials and supporting accessories. All products meet international construction standards for global project use.

Are your building materials durable for long-term construction use?

Yes. All our products are made of premium industrial-grade raw materials, with excellent wear resistance, corrosion resistance and anti-aging performance. Strict quality control ensures stable performance even in harsh outdoor and high-load environments.

Can I order samples before bulk purchase?

Definitely. We support sample orders for quality inspection and project testing. Customers can confirm product quality, size and workmanship before placing large engineering orders.

Do you support OEM and ODM customization service?

Yes, we provide full OEM and ODM services. We can customize product size, specification, surface color, logo printing, engraving and export packaging according to customer’s requirements.

What is your MOQ for building material products?

We have low MOQ support for most standard products. Small orders and sample orders are acceptable, and large bulk orders will get competitive volume discount prices.

What certifications do your products have?

Our products comply with international mainstream standards including CE, RoHS and ISO9001 quality management system, suitable for European, American, Southeast Asian and global market import requirements.

How long is your product delivery time?

Standard in-stock products can be delivered within 7-15 working days. For customized products and super large engineering orders, we will confirm the exact production cycle separately.

What shipping methods can I choose?

We support sea freight, air freight and international express such as DHL, FedEx and UPS. We can recommend the most cost-effective shipping solution according to your quantity and delivery time.

What payment terms do you accept?

We accept multiple international payment methods including T/T, L/C, PayPal and Western Union to meet different customers’ transaction habits.

Are your products suitable for outdoor engineering projects?

Yes. Our universal building materials adopt weather-resistant technology, which can resist ultraviolet radiation, rain erosion and temperature difference changes, very suitable for outdoor construction and municipal projects.

Can you provide professional product installation guidance?

Yes. We provide free installation instructions, technical parameters and professional after-sales technical support to help customers complete installation and construction efficiently.

Do you provide bulk order discount for engineering projects?

Yes. We provide exclusive discount policies for engineering companies, construction teams and long-term cooperative customers. The larger the order quantity, the more favorable the unit price.

How to ensure the product quality before shipment?

All products will go through raw material inspection, production process inspection and finished product full inspection before delivery. We will check appearance, size and performance strictly to avoid defective goods.